💬Frequently Asked Questions
QAre the materials used in these products safe and certified?
Yes, all our products are manufactured using premium-grade, safe, and skin-friendly materials. They comply with international cosmetic safety standards and undergo strict quality checks before shipment.
QDo you support customization (OEM/ODM) options?
Absolutely. We offer comprehensive OEM/ODM services, allowing you to customize packaging, logos, sizes, colors, and designs to meet your specific brand requirements.
QWhat is the minimum order quantity (MOQ)?
MOQ varies depending on the specific product type and whether customization is requested. Please reach out to our service team with your detailed product requirements for accurate MOQ information.
QHow do you ensure the quality of products before shipping?
We implement a strict quality control (QC) process that monitors production from raw materials to final packaging. Independent testing is conducted to ensure that only flawless items are shipped out.
QWhat is the standard lead time for mass production?
For standard items, the production cycle is typically 15-25 days. Custom and large-scale bulk orders may take 30-40 days depending on raw material availability and production scheduling.
QCan we get samples before placing a bulk order?
Yes, we provide product samples for quality evaluation. Sample setup fees and shipping costs can be discussed and are often reimbursable upon confirming a bulk purchase.
SALA Beauty
